Contact areaContact areaContact area

Our customer service center is available by telephone from Monday to Friday from 8:00 to 18:00.

Our Sort code and BIC
Sort codeBIC


Sort code 77050000
Commercial register no. HRA 9993 beim Amtsgericht Bamberg
VAT identification number according to §27 a UStG DE 132272903
Chief Executive Officer Direktor Stephan Kirchner
Management Board Direktor Thomas Endres
Phone 0951 1898-0
Fax 0951 1898-3399
Supervisory authority
responsible for authorisation
Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
Supervisory authority
responsible for consumer protection 
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
Responsible regulatory authority for insurance agents

IHK für München und Oberbayern
Balanstraße 55-59
81541 München

Register number of insurance agent:

Dispute Resolution Centre
for Sparkassen customers

In you have a dispute with Sparkasse Bamberg, you can contact the Dispute Resolution Centre of the Deutschen Sparkassen- und Giroverband. To contact the centre by post, please send a letter to the following address:

Deutscher Sparkassen- und Giroverband
Charlottenstraße 47
10117 Berlin

To contact the Deutschen Sparkassen- und Giroverband (DSGV) online, please visit:

For more information, please refer to the "Code of procedure for out-of-court resolution of customer disputes for the Sparkassen Finance Group", which is available on request.

 Sparkasse Bamberg is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

European Online Dispute Resolution platform The European Commission has set up an online dispute resolution platform. This online dispute resolution platform can only be used for out-of-court resolution of disputes related to purchase and service contracts concluded online. Please contact the dispute resolution centre of the DSGV (see above) for all other disputes.