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Our customer service center is available by telephone from Monday to Friday from 8:00 to 18:00.

Our Sort code and BIC
Sort code77050000
BICBYLADEM1SKB

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Please note that this form cannot be used to give legally binding instructions (e.g. making bank transfers, ordering securities, cancelling a card, approving debit entries from direct debits) and that such instructions can only be given through our online banking centre, by telephone or conventional means.

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